Cookie & privacy policy

General

By sending your details to us, you acknowledge that you have read the following and agree that we may use information about you that you have supplied to us either through this website or otherwise for answering your enquiry and for general administrative and operational purposes. We will take appropriate measures to keep secure any personal information supplied to us. Although we take these measures to ensure the security of information when it reaches us, you acknowledge that the Internet is an open network and the transmission of information over the Internet is not controlled by us. You acknowledge that information given by you is supplied voluntarily.

Collection of information

When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or other details to help you with your experience. We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

Use of information

We may use the information we collect in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website to better serve you.
To send periodic emails regarding your order or other products and services.
To follow up after correspondence.

Protection of information

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. We handle all data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 1998. Further details can be found at The Information Commissioners Office.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Understand and save user’s preferences for future visits.
Keep track of advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer the data we collect to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party providers

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users, read more about Google’s Advertising Principles. We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.

Helpdesk and Support

The information stored by TECHNIA helpdesk will be limited to the following: First Name, Last Names, Email address, Phone Number, Company, Department, Location, Last seen, Last password change, IP address, Browser type, Language.

Generally, by default, the only information stored is the users First Name, Last Name and Email address. Contact our helpdesk for more information about this subject.

Remove your data from TECHNIA communication

You can at any time unsubscribe or change your subscription from future emails by following the instructions at the bottom of each email. Your subscription will then be automatically updated. You cannot unsubscribe from communication directly with our sales department if we provide you with services and/or software on the following topics; price information or other vital information on your account.